Frequently Asked Questions
Everything you need to know about our handcrafted culinary brassware, tin lining, everyday care, and ordering policies.
Is it safe to cook acidic food like tomatoes and tamarind in brass?
Yes, provided the vessel is lined with kalai (pure food-grade tin). The tin lining is non-reactive and forms an inert barrier between the food and the brass alloy. If the silver tin lining wears away and bare yellow brass is visible over large areas, have it re-tinned before cooking sour or acidic gravies.
What is kalai and how often does it need re-tinning?
Kalai is traditional molten tin lining applied by hand using ammonium chloride flux. Under daily cooking, a heavy kadhai typically requires re-tinning once every 12 to 18 months. For occasional festive use, a single lining can last 3 to 5 years.
Can Vedic Hearth cookware be used on induction cooktops?
Pure brass is non-magnetic, so it will not work on standard induction stoves without an induction converter plate or disc. Our cookware is engineered natively for gas stoves, open flame, and electric ceramic cooktops.
How heavy is a Vedic Hearth kadhai?
Our standard Pratham Kadhai (2.5L capacity) weighs approximately 2.1 kg with a wall thickness between 2.5 mm and 3.2 mm. This generous gauge provides uniform heat distribution without hot spots.
How long does domestic delivery take?
Orders are dispatched within 3 to 5 working days because every piece is inspected and packed by hand. Transit across India takes an additional 2 to 5 days depending on your delivery pincode.
Do you ship internationally?
Yes, we ship internationally via DHL Express and FedEx International. International transit takes 5 to 10 working days, and all export orders are packed in heavy-duty multi-layer crating.
What is your return policy?
We offer a 7-day inspection window from the date of delivery. If a piece arrives damaged or defective, notify us within 48 hours with packaging photos for an immediate replacement or full refund.
Have a question not listed here?
We answer all inquiries within 24 business hours.
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